Established the hospital’s first lean department in a 152 bed comprehensive regional pediatric center. Conducted hospital-wide lean education and training sessions across multiple departments and workforce levels. Facilitated over 120 kaizen events that focused on eliminating waste while improving safety for our patients, families, and staff.
Transforming and growing lean program from a project based initiative to a culture that empowers all employees in lean thinking and root cause problem solving as part of their daily work of providing ideal patient care. Plan, develop, and manage department’s capital, operating, and FTE budgets.
Specializes in partnering with client’s team to engage staff in problem solving, including using the 5 Whys, Plan Do Check Act, and A3 thinking methodologies, to create sustainable solutions. Focus on implementing lean continuous improvement techniques and culture change to improve healthcare processes and outcomes for patients and providers.
Led lean manufacturing implementation in two large diameter mix modeled bearing facilities. Created and implemented company-wide metric boards that focused on four key performance indicators: productivity, on-time delivery, safety, and product quality. First year documented kaizen event cost savings of over $200,000 dollars.
September ‘09 – September ‘14
October ’14 – Present
September '05 - June '07
Established replacement service parts considering repair cost, productivity, logistics, part price, and quality of repair by interfacing with designers, suppliers, and manufacturing plants to achieve optimum form. Provided project management of past model service parts transfers from Toyota plants to offsite supplier facilities.
June '07 - September '09
January '03 - June '05
February ‘12 – Present
Conducted time and motion studies to create standard operating procedures and training videos for employees. Designed new facility additions, floor layouts, and production flows.
Isaac B. Mitchell